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Hosted PBX phone systems have many benefits for businesses of all sizes, especially for SMBs. So, if you’re tired of dealing with an unwieldy proprietary phone system that consumes much of your IT resources just to maintain then perhaps it’s time to move your phone system to the cloud.
Take a look at these top five benefits of a hosted PBX phone system
Hosted PBX poses fewer expenses in the form of repairs and downtime often imposed by legacy systems’ in-house maintenance. Rather, hosted PBXs are managed by a third-party vendor. In addition, hosted telephony requires little to no complex infrastructure to purchase or set up as it uses an Internet connection to deliver your telecommunications.
The up-keep of a hosted PBX system is managed by the phone system provider in an off-site location, so you don’t have to dedicate in-house staff, time and money to keeping an on-premises system up and running. Your company will experience more uptime because the hosted PBX system doesn’t have to be taken offline for maintenance, updating, or repairs.
A hosted PBX enables your communication requirements to grow seamlessly with your business. In fact, the hosted solution enables businesses to add phone lines, extensions and even connect to mobile devices without facing the limitations imposed by “old style” phone systems’ hardware.
A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.
Often, the first thing that “goes down” in the case of an unforeseen event such as a storm, fire or power outage is your telephone’s connection—that is, if you’re still using a legacy system. This disruption can bring productivity to a screeching halt, which affects your bottom line and external communications—with important vendors and clients, for instance. A hosted PBX can solve this problem as your infrastructure is protected in a hosted environment. As such, your flow of communications can continue even in an emergency.
Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance user experience.
Remote workers or employees on the go can make telephone calls free of charge with the 3CX softphone and mobile application. Easily connect the telephone systems of remote offices, improve communication, and make interoffice phone calls free. With international DIDs and IP Telephony you can allow customers to call you cheaply, increasing customer satisfaction. five benefits of a hosted PBX phone system